Fulfillment in Full Swing
Fulfillment
It’s a word that has all kinds of connotations attached to it when working in the promotional merchandise industry. Most of our clients ask for their orders to be shipped, all in one block, to one address, but sometimes there’s a need to do something different. As we step into 2024, here at RT Promotions, it’s all-systems-go to keep pace with couriers and packages being re-packed, and re-routed.
As Catherine Gregg (Director) explains: “one of our clients has gone though a major re-brand, and so they needed all of their mainstream merchandise to be re-produced in the new colour schemes, plus, with more than 30 x offices in the UK, they asked if we could re-pack and ship the individual requirements to each office. In our industry that’s referred to as ‘fulfillment’. All of the merchandise was delivered to us, where we checked and re-packed it, then re-shipped to the individual offices. For example, we had over 700 x coffee mugs delivered here, but some of the offices only required 20 x mugs, and others needed larger amounts. With all of the offices needing specific individual requirements, we had our hands full”.
The good news is, that despite headaches with the Christmas and New Year shut downs, ALL of the products were delivered AHEAD of schedule, in the first week back in 2024.
